Privacy Policy

1. Introduction

Karma Speaks ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Vedic astrology consultation services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you book a consultation:

• Name and contact information (email, phone number)
• Birth information (date, time, place of birth)
• Payment information (processed securely through third-party payment processors)
• Consultation preferences and special requests

2.2 Technical Information

We automatically collect certain technical information:

• IP address and browser information
• Website usage data and analytics
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Vedic astrology consultation services
• Processing payments and managing bookings
• Sending appointment confirmations and reminders
• Improving our services and website functionality
• Communicating with you about our services
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To process payments through secure payment processors
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Secure payment processing (PCI DSS compliant)

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Consultation records are typically retained for 7 years for legal and business purposes.

7. Your Rights (GDPR Compliance)

If you are in the European Union, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data

To exercise these rights, please contact us at support@karmaspeaks.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content

You can control cookie settings through your browser preferences.

9. Third-Party Services

We may use third-party services that have their own privacy policies:

• Payment processors (Stripe, PayPal)
• Email service providers
• Analytics services (Google Analytics)
• Video conferencing platforms

We encourage you to review their privacy policies.

10. International Data Transfers

Our Location: Karma Speaks is based in Bangalore, Karnataka, India. Your personal information is primarily stored and processed in India.

Global Services: While we serve clients worldwide, all data is subject to Indian data protection laws. If you are accessing our services from outside India, please be aware that your information will be transferred to, stored, and processed in India.

EU/EEA Residents: For clients in the European Union or European Economic Area, we ensure appropriate safeguards are in place for international data transfers in accordance with GDPR requirements.

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Governing Law

This Privacy Policy and our data practices are governed by the laws of India. Any disputes related to privacy or data protection shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: